Achieving clarity between manager and employee of what is expected can be difficult.  Determining the support someone needs to help them achieve challenging targets even more so.  It’s not surprising that many managers end up doing the things themselves!

Quay Interactions offers training on:

• How to achieve a common understanding of what success looks like for the organisation.
• Achieving a shared understanding of what is expected of individuals and how to check out it really is shared.
• Recognising and playing to people’s strengths.
• Giving feedback on progress.
• Reviewing performance.